Privacy policy

Privacy Policy – Fizzy Izzy Drinks

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Fizzy Izzy Drinks (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, purchase our products, or interact with us.

By using our website and services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of personal information:

Contact Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Payment Information

  • Payment details (processed securely via our payment providers)
  • Transaction details

Account Information

  • Login details (if you create an account)
  • Preferences and settings

Order & Activity Information

  • Products viewed or purchased
  • Cart activity and order history

Device & Usage Information

  • IP address
  • Browser and device type
  • Website interaction data

Communication

  • Messages you send us (e.g. customer support enquiries)

2. How We Collect Information

We collect information:

  • Directly from you (when you place an order or contact us)
  • Automatically (through cookies and website analytics)
  • From service providers (such as payment processors and delivery partners)

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Deliver products and manage shipping
  • Communicate with you about your orders or enquiries
  • Improve your shopping experience
  • Send marketing offers (you can opt out anytime)
  • Prevent fraud and maintain security
  • Comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Service providers (payment processing, shipping, IT systems)
  • Marketing partners (for ads and promotions, where applicable)
  • Legal authorities (if required by law)

We do not sell your personal information.


5. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Provide relevant advertising

You can manage cookies through your browser settings.


6. Data Security

We take reasonable steps to protect your information. However, no online system is completely secure, so we cannot guarantee absolute security.


7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Opt out of marketing communications

To make a request, contact us using the details below.


8. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from individuals under 18.


9. International Data Transfers

Your information may be stored or processed outside your country, including in Australia and other regions where our service providers operate.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.


11. Contact Us

If you have any questions or requests, contact us at:

📧 info@fizzyizzydrinks.com